The brief type: if you are seeking a distinctive engagement ring or special anniversary present, Leibish & Co. has a strong supply of high-quality, colorful, and conflict-free expensive diamonds and gems. The family-run business has-been functioning online since 1998 with a personal touch which has earned repeat company the world over. Leibish & Co. makes it easy purchasing free rocks or perhaps to use its free “Design yours” device to create the perfect little bit of jewelry to life. With many years of expertise and solid artistry under its strip, Leibish & Co. is found on the brink of growing its inventory to watches along with other extras.
Whenever Leibish Polnauer established his first on the web diamond business in 1998, it got almost the full day to publish an individual image and information to their web site â but he had been a visionary whom watched possible inside the fledgling arena of e-commerce. “When he sees the possibility in a thought, he’ll try everything within his power to advance with-it,” stated Benji Margolese, Director of information promotional for Leibish & Co.
Leibish produced an effective, family-run operation along with his girlfriend and children serving in management opportunities. Obtained cultivated a fruitful internet business with workplaces found throughout the world. Leibish & Co. is actually a leader in special coloured diamonds and gemstones which are difficult to find someplace else. Its expensive diamonds may also be conflict-free, basically an important factor for a lot of consumers.
“men and women visited you since they search for anything a little different, anything more special than the rest of us provides,” Benji said.
While Leibish & Co. offers top-quality conventional diamonds, the firm focuses primarily on colourful, distinctive jewelry. Whenever requested why business has actually this type of a higher client return price, Benji easily pinpoints the reason why.
“It is a mixture of outstanding products, fantastic service, and precious jewelry designed to your greatest degrees of perfection,” the guy said. “The jewelry we make is not your everyday, mass-produced variety of product. Each piece is actually tailor-made to completely fit the diamond or gem plumped for of the customer.”
A Family Affair With individual Service
Leibish & Co. is a genuine family members business, with Leibish’s family unit members playing crucial functions inside business.
Leibish serves as creator and chairman with the company, while his wife, Rosi, is the company’ Events Manager. Their unique eldest daughter, Chavi, serves as the Lead Jewelry Designer â and that is a huge obligation since custom jewellery makes up above 50per cent regarding the company’s business, Benji said.
Leibish’s eldest child, Yossi, may be the President of Leibish & Co. Another daughter, Shmulik, who is a graduate of Gemological Institute of America, may be the fundamental Diamond Buyer for the organization. “Shmulik is actually, seriously, among most gifted tone diamond specialists in a,” Benji stated.
Leibish’s boy Itzik could be the company’s COO and works the ny company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, may be the company’s CFO.
“among the longtime members of the team, I can tell you that, however, there isn’t any connection, they think about me personally, among others, element of their loved ones,” Benji said. “We bring our very own knowledge to your company, but interact to consistently grow the firm.”
Customers are also treated like family at Leibish & Co., where in actuality the business invests fuel into private service and sales. “have you ever dealt with one specific agent, for example, this is the exact same individual you may always deal with, it doesn’t matter what you happen to be contacting or creating in about,” Benji stated. “We don’t have confidence in driving clients around to various divisions when they have a question or specific issue they wish to deal with.”
Customers Come From All Over the World
Leibish provides some different sorts of customers: you will find people, just who largely shop through the web site, stores, and the ones from inside the trade company, exactly who typically go to the company’s main workplaces in New York, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s customers are from the U . S .. Its next top market is actually Canada, accompanied by the United Kingdom, Australian Continent, Hong-Kong, additionally the rest of European countries.
Customers at every level of life store at Leibish & Co., though the majority are involving the centuries of 35 and 54, Benji mentioned. Moreover, the organization garners around 300,000 web site check outs each month â and helps to keep almost all of their clients coming back.
“With over a 70per cent return customer standing, we continue to be one of the most famous businesses within our market,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. stocks high-end jewellery, and keeps inventory mobility, particularly for internet based customers, Benji mentioned. The business carries countless loose diamonds and valuable gems, but the key products are personalized precious jewelry projects.
“We hold a sizable number of multicolor diamond and gemstone jewellery, with on the rarest colors previously observed,” he stated. “the audience is recognized most readily useful by our very own bread-and-butter items â yellowish diamond and green diamond engagement rings. But we sell expensive jewelry of almost every shade, and important gems â including sapphires, emeralds, and rubies. We sell jewellery constructed with colorless diamonds, as well, but the expertise is within the world of tone.”
For consumers who possess some thing in your mind and need help that makes it possible, Leibish & Co. offers a “Design your own personal” jewellery instrument, which Benji stated is actually the most widely used item.
“Obviously, when looking for a particular portion, folks typically wish particular rocks and establishing styles they’ve currently fallen crazy about,” the guy said. The “Design your personal” tool makes it possible for clients to construct a bit using the material, placing, and steel regarding option.
“It allows them to bring their own desires your â with your knowledge in design,” Benji told united states.
Extras & New using the internet Tools available for Leibish & Co.
As it looks toward the near future, Leibish & Co. is gradually shifting toward higher-ticket products and much more product range. The organization seems comfortable branching over to new product lines as a result of the dedication and passion it relates to finest its current projects.
“we’ve got discussed launching numerous extras â including luxury watches, bags, and also pencils,” Benji said. “But we decided to wait until we very first perfected the major distinctive line of product, that is diamond jewelry.”
Leibish & Co. can also be looking for ways to continue refining their popular website, as well. A good way it plans to boost its on line experience is by exposing augmented truth characteristics, that will provide digital consumers a lot more of an in-store knowledge.
As a business with its roots in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a conventional market which views modification since different, maybe not the guideline.